Safeco Auto Insurance Review: Should you buy in 2024?
Safeco car insurance comes with many coverage options but has a relatively high number of customer complaints.
Brad Larson
Licensed Insurance Agent
Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...
Licensed Insurance Agent
UPDATED: Sep 27, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our auto insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different auto insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Sep 27, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our auto insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different auto insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Safeco Insurance
Average Monthly Rate For Good Drivers
$71A.M. Best Rating:
A (Excellent)Complaint Level:
MedPros
- Has a lower number of customer complaints compared to other companies
- Offers policies with accident forgiveness and diminishing deductibles
- Customers can customize their auto policy coverage
- Bundle discounts are available for multiple policies
- Discount programs like the “Right Track”
Cons
- The ratings for customer satisfaction are below average for car insurance claims
- You have to work with an agent to obtain an initial quote
Safeco provides a variety of discounts for drivers that will make your life easier by not having to choose between coverage and costs. It rewards good drivers and makes it easy to access the information you need about your policy.
The company has an A rating from A.M Best, meaning it’s financially equipped to cover your claims and provides other coverage such as home and pet insurance.
Safeco really is a one-stop shop for all your insurance needs and offers unique auto insurance add-ons that can save you money after an accident or collision. You can bundle multiple policies to save even more money.
To see how much you can save with Safeco, enter your ZIP code below. You’ll get free auto insurance quotes from local companies to compare insurers against one another and see which can offer you the best rates possible.
What You Should Know About Safeco Insurance
Despite cheap rates and a varied array of insurance options, Safeco has a higher number of complaints. The National Association of Insurance Commissioners (NAIC) Safeco rating is 1.33, meaning it receives a few more complaints than other mid-size insurance companies.
Safeco also performed just below average in the J.D. Power customer and claims satisfaction studies.
Safeco Customer Satisfaction Review
J.D. Power Customer Satisfaction Study | Safeco Insurance Rating |
---|---|
Claims Satisfaction | 871/900 (#12 out of 18 companies) |
Insurance Shopping Satisfaction | 845/900 (#10 out of 11 companies) |
Overall Satisfaction (Southeast) | 847/900 (#8 out of 16 companies) |
Although its claims satisfaction is relatively high, Safeco insurance reviews place the company somewhere in the middle of the pack when compared to the competition.
However, you may find better customer service with another insurer. This is why it’s important to shop around and compare more than just insurance rates before you decide to buy auto insurance.
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How to Make an Auto Insurance Claim With Safeco
Claim phone support is available 24 hours a day, seven days a week, by calling 1-800-332-3226. You can also file a claim through your online account or on the Safeco mobile app.
You will need the following information handy when filing your claim:
- Your policy number
- Resulting damage
- The accident information, along with a description
- Contact information
Once you file the claim, you can check the status via the mobile app or online. To help your claim run smoothly, you can upload photos of any damage through the app.
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How To Cancel Your Safeco Car Insurance
Canceling your policy will have to be done by contacting your independent agent. Make sure to have your name and policy number ready to give to the agent.
Make sure to ask for written or email confirmation of your canceled policy before ending the call. Also, jot down your renewal date and lock in a new insurer before you cancel to ensure no lapse in coverage.
Safeco Insurance Coverage Options
Safeco allows drivers to customize their auto insurance coverage, and there are many different policy options you can buy that will save you considerable loss.
Here are the top policy options to showcase:
- Pet coverage. Veterinary expenses or a death benefit if your cat or dog is injured or dies in a collision, will be covered.
- Electronic key and lock replacement. If you need to replace lost or stolen electronic keys, remote control pads, and locks, Safeco will cover it with no deductible.
- Rideshare coverage. Your personal policy does not cover you when driving for a company like Uber or Lyft, and the ridesharing company’s insurance is limited between rides. Safeco rideshare insurance picks up the slack while you’re driving for work.
- New car replacement. Safeco will pay to replace your car if it’s stolen or totaled. The vehicle must be less than a year old and have fewer than 15,000 miles on it.
- GAP coverage. Safeco will pay the difference between what’s left on your loan or lease and the value of your car if it’s stolen or totaled. Be aware that most dealerships will require GAP insurance when you lease a new car.
- Custom equipment coverage. This includes permanently installed audiovisual equipment, a modified or custom engine, roll bars, custom wheels, murals, and decals.
- Rental car reimbursement. This perk will pay for the cost of a rental car service if your vehicle is being repaired after a covered accident.
- DVD and CD replacement. Will reimburse you if your audio-visual media, such as DVDs, CDs, and videotapes are damaged or stolen.
You can choose to bundle some of these coverage options with Safeco at discounted rates, but your quotes will increase if you want one or more of these add-ons.
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Does Safeco offer other types of insurance coverage?
Safeco offers more than just auto insurance.
Here are some of the other insurance options available at Safeco.
- Motor home insurance
- Umbrella insurance
- Classic car insurance
- Motorcycle insurance
- Condo insurance
- Boat insurance
- Identity theft insurance
- Landlord insurance
- Off-road vehicle insurance
- Homeowners/renters insurance
- Pet medical insurance
- Golf cart insurance
- Snowmobile insurance
You can choose to bundle some of these coverage options with your Safeco car insurance to earn discounted rates. It’s also less hassle to have multiple coverage options under one company.
So, if you want to insure more than one piece of property, Safeco is a competitive and affordable choice.
Safeco Insurance Rates Breakdown
The average cost of auto insurance in the United States is roughly $1,070 yearly and $89 monthly. Safeco offers lower-than-average rates at around $71 monthly, or $852 per year, for drivers with good records.
Safeco also has different discounts that vary by the situation to help good drivers get the lowest rates possible.
Here are the average Safeco auto quotes by driving profile.
Safeco Average Annual Full Coverage Auto Insurance Rates Based on Driving Record
Driver | U.S. Average | Safeco Insurance Rates |
---|---|---|
45-year-old male with a clean record | $1,431 | $849 |
45-year-old female with a clean record | $1,433 | $869 |
45-year-old male with a DUI | $2,507 | $1,466 |
45-year-old female with a DUI | $2,513 | $1,502 |
45-year-old male with an accident | $2,072 | $1,317 |
45-year-old female with an accident | $2,079 | $1,351 |
45-year-old male with a ticket | $1,761 | $1,069 |
45-year-old female with a ticket | $1,762 | $1,090 |
Your Safeco car insurance rates will increase if you have a speeding ticket, accident, or DUI on your record. Take a look at the table below to get an idea of how much your rates can increase after a single traffic ticket.
Average Monthly Auto Insurance Rates for the Top Insurance Companies for Drivers with a Traffic Ticket
Insurance Company | Rates with a Ticket | Rates with a Clean Record |
---|---|---|
$108 | $91 | |
$132 | $82 | |
$144 | $107 | |
$156 | $120 | |
$180 | $116 | |
$192 | $109 | |
$204 | $140 | |
$228 | $166 | |
$240 | $177 | |
National Average | $156 | $123 |
The same goes for being involved in an accident that was your fault.
Average Monthly Rates for the Top Insurance Companies for Drivers with an Accident
Insurance Company | Rates with an Accident |
---|---|
$237 | |
American Family | $166 |
$198 | |
$132 | |
$236 | |
$165 | |
$190 | |
$107 | |
$157 | |
Average | $176 |
Drivers will see the largest increase in rates if they have a DUI on their record.
4788-Rates-for-Top-10-Auto-Insurance-Companies-for-Drivers-with-a-DUI-created-72922-2022-08-29.csv
Insurance Company | Rates with a DUI |
---|---|
$303 | |
$177 | |
$191 | |
$213 | |
$325 | |
$252 | |
$146 | |
$124 | |
$230 | |
Average | $218 |
Your rates will also go up if you are a young or teen driver. However, Safeco auto insurance rates are more affordable than average, even after an accident.
Now you have insight into what your Safeco Insurance quotes may look like by the type of driver you are. In addition, you can get even lower rates by qualifying for Safeco insurance discounts.
Safeco Insurance Discounts Available
A few notable Safeco auto insurance discounts include multi-car policies and discounts for anyone who has completed a driving course. If you have never made an insurance claim,
Safeco will automatically reduce the collision deductibleby $100 with each annual policy renewal up to $500 or five years. Those are just a few perks to having Safeco auto insurance.
Here are some additional discounts offered by Safeco Auto Insurance. Each discount may vary depending on your state:
- Discount for taking a driving course. If you take a driving class on accident prevention, a discount could be coming your way.
- Discount for having safety features. If your car includes certain safety features, Safeco will provide a discount.
- Discount for having multiple policies. You can save up to 15% by bundling insurance policies together through Safeco.
- Discount for having multiple vehicles. Receive a discount if you insure multiple vehicles under the same policy.
- Discount for being a safe driver. A clean driving record while driving a safe car model — with the addition of taking an accident prevention course — can earn you multiple safe driving discounts, which you can stack to save even more money on auto insurance.
These discounts can make an enormous difference in your monthly auto insurance quotes and will be an incentive to continue being a good driver on the road.
Add-On Features for Safeco Car Insurance
Safeco offers more ways to save money beyond just discounts, including add-on features that can help save you money after a car accident.
Here are some bonus features that Safeco Auto Insurance provides:
- Diminishing deductible. Safeco will reduce your collision deductible each year, up to $500 or five years, if you don’t make a car insurance claim.
- Accident forgiveness. After a set number of years with no violations or accidents, Safeco Car Insurance will not raise your rates after your first accident.
- Claims-free cash back. You can receive a check for 2.5% of your premium every six months if you remain with no claims.
Not all auto insurance companies provide these extras, so you may want to shop with Safeco if you could benefit from these perks.
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Frequently Asked Questions
What is the cost of Safeco Car Insurance?
Although Safeco does not list specific quotes online, it costs around $850 per year or $71 monthly. Your rates will vary based on your driving record, experience, location, age, and car make and model.
Where can I buy car insurance from Safeco?
Once you decide to buy Safeco auto insurance, the only way to get a policy is to contact an independent agent through the Safeco website.
Is there accident forgiveness with Safeco?
Accident forgiveness is implemented with Safeco only for your first crash and as long as you have not filed a claim for several years. Ask to see if you are eligible, as it is not available in every state.
How do I file a claim with Safeco Auto Insurance?
You can file a claim with Safeco Auto Insurance online, with your agent, or through the Safeco app.
Is Safeco considered a good insurance company?
The overall answer is yes. Safeco provides great prices and coverage options, but we found unhappy customers at times, so it can be subjective. You may want to shop elsewhere if you want a better shopping experience or claims service.
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Brad Larson
Licensed Insurance Agent
Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
MaxLaw
Read The Reviews, There Is A Reason It’s Cheaper
Ashton3636
Not worth considering
Lcrprez
Long time customer got scammed.
Tracey_
Bad Company run
06Maraya09_
Wouldn't use them
Dr_Polly_Heil-Mealey
Insurance claim denied
Dr_Polly_Heil-Mealey
They would not send an adjuster, just denied the claim.
Upset_customer_
Credit
Edona_
Roadside assistance /towing
safecosuxballs
Safeco is Pathetic, strongly suggest using someone else